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The travel sector: fascinating and diverse!
Every sector has its own unique characteristics, and the travel sector is no different. This is a fascinating industry that offers an incredible wealth of possibilities: a variety of travel packages, programmes and innovations. However, the legislation in the travel sector can be ambiguous. You will be aware that confusion and irregularities can easily arise… The lawmakers use different definitions for travel operators, agents and agencies.
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Why travel with the GFG® label?
This means you’ll always set off on your travels with total peace of mind! The GFG® label guarantees that your travel operator, agent or agency meets the financial standards. That it has a strong, solvent structure with sustainable operations. You’ll find the GFG® label at the travel agency, in travel brochures, on websites, on travel documents etc.
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For you, the traveller, the GFG® guarantee costs... absolutely nothing!
The member travel operators, agents and agencies pay a small contribution to GFG® every year. Thanks to its twofold preventive measures, GFG® is able to keep this contribution very low.
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What does GFG® do in the event of an insolvency?
It depends on the situation and what the most efficient solution is. Whatever the situation, GFG® makes things as convenient as possible for you. In general, there are two types of situations. If you have not started your trip yet, GFG® refunds your deposit or fare. Taking a number of factors into consideration, GFG® may decide to allow you to go on your trip. If you’re already at your destination, GFG® takes over the organisational aspects and ensures that you can continue with your trip. You will then return home as you had originally planned, without having to pay extra.
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Insolvency: does it really happen?
GFG® endeavours to reduce this to an absolute minimum. Our members’ figures are periodically checked for preventive purposes. This prevents a large number of insolvency situations. However, some things can’t be foreseen. What should you do? Find out if your travel operator, agent or agency is a member. If not, the risk is much greater.
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How does GFG® highlight its preventive approach & activities?
We are pleased to offer you two handy checklists: the travel pharmacy and the travel checklist.
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Travel Guarantee Fund®
You’re booking a trip. It could be a holiday of a lifetime to a far-flung destination or a pleasant city break in Europe. You’ve been saving up for it and have been looking forward to it for some time. It could even be a business trip. But then, the unthinkable happens: the travel operator, agent or agency is declared financially insolvent. In layman’s terms: they’ve gone bust.
What now?
If the travel operator, agent or agency is a member of Travel Guarantee Fund® (GfG®), then you’re OK. GfG® will intervene and offer you a number of solutions. Or we will ensure that you can continue your trip or holiday, without having to pay extra. Or we ensure that you receive a refund for your deposit or fare, so that you can book another trip. GfG® ensures that you - the traveller - enjoy total peace of mind!
The advantages are enormous!
In fact, bigger than you might think.
Already 1 3 2 days without damage due to bankruptcy of a travel organizer, travel agent or travel agency in Belgium and Luxembourg!
GFG®
